Refund / Cancellation Policy
*Cancellations/Refunds: All cancellations are subject to a $50 administration fee.
“If you would like to cancel your program booking with us, please try and do so as soon as possible, so that we can add someone from our waiting list. To receive a full refund (less admin fee) for your canceled program, please give us 15 days or more notice.
Any Nolan Riding program cancellations between 3-14 days of the program date will receive a 50% refund minus a $50 administration fee. Cancellations within 72 hours of the program, no refund.
Weather & Safety
We operate rain or shine. The only time we will reschedule our programs are when there are wind warnings from Environment Canada, or severe winter storm conditions. We will give you at least 24hrs notice in the event of weather events.
PHO Guidelines and being sick
If there are updates to the PHO guidelines around youth and adult sport, we will give you as much notice as possible, and provide refunds or happily provide you with a credit for your full amount for a future program! If you are sick and unable to attend your program, we ask that you consider attending at a future date, we are happy to arrange that for you in lieu of the program you missed etc.
Thanks for your understanding and cooperation! We will always do our best to try and find solutions to your scheduling needs, and or any curveballs that life throws at us!”
Please contact us if you have any questions or comments